FAQ

Frequently Asked Questions

General Questions

GLP-1 (Glucagon-Like Peptide-1) medications are an innovative class of drugs used in weight loss and type 2 diabetes management. These medications mimic the body’s natural GLP-1 hormone, which plays a critical role in regulating blood sugar, metabolism, and appetite. Here’s how they work:

Stimulate Insulin Release: GLP-1 medications help the pancreas release insulin, lowering blood sugar levels.
Suppress Glucagon: They inhibit glucagon, a hormone that increases blood sugar, promoting better glucose control.
Slow Gastric Emptying: These drugs slow down digestion, leading to a gradual release of nutrients and reduced blood sugar spikes.
Enhance Satiety: By promoting a feeling of fullness, GLP-1 medications help reduce food intake and support weight loss.

These medications have become increasingly popular in telehealth weight loss programs due to their dual benefits of improving metabolic health and promoting sustainable weight loss. When used under medical supervision, GLP-1 medications can be a powerful tool in managing obesity and type 2 diabetes, making them a cornerstone in modern telehealth weight loss strategies.
With GLP-1 weight loss medications, individual results can vary based on several factors, including dosage, adherence to the treatment plan, diet, and exercise. On average, clients using these medications can expect to lose about 5% to 15% of their initial body weight over several months. For example, someone weighing 200 pounds might see a weight loss of 10-30 pounds.

Typically, initial weight loss is around 5% of body weight, which can increase to up to 15% over a 12-week period. Healthy weight loss is generally 1-2 pounds per week, as rapid loss is not advisable from a medical standpoint.

For the best results, GLP-1 medications should be combined with a healthy lifestyle, including diet and exercise. It’s important to consult with a healthcare provider for personalized expectations and guidance tailored to your unique journey.
TeleDoc welcomes individuals of all genders to utilize our weight loss solutions. To be eligible, you must meet the following criteria:

1. Be between 18 and 75 years of age, suitable for our GLP-1 weight management programs.
2. Reside in, or be physically located within, a state where TeleDoc services are available.
3. Have a verified medical need for weight loss treatment, as determined by a licensed healthcare provider.
TeleDoc is more than just a telehealth platform; it's a streamlined solution tailored to our clients' needs. Starting your treatment is as easy as 1-2-3::

1. Complete a Medical Intake: Fill out a detailed intake form and, if needed, undergo lab tests to confirm the medical necessity of your treatment.
2. Consult with Your Healthcare Provider: Engage in a telehealth appointment with your new provider via audio-visual communication.
3. Receive Your Medication: If deemed appropriate, your medication will be shipped to you every 30, 60, or 90 days from a mail-order pharmacy, based on your provider's recommendation.

Our goal is to help you build a lasting relationship with your provider, ensuring consistent and personalized care tailored to your needs. TeleDoc is committed to helping patients achieve long-term weight management and care. With proven results, our service delivers personalized prescriptions right to your doorstep, ensuring rapid weight loss and increased energy levels.
TeleDoc’s services are available in multiple states across the U.S. Availability can be confirmed during the scheduling process.
In case of an emergency, please call 911 or go to the nearest emergency room.

Medication & Services Questions

Provider & Clinician Questions

Once you've completed your medical intake forms, our team will arrange a telehealth appointment with your provider. You'll then have a secure, two-way audiovisual consultation through a HIPAA-compliant telehealth platform.
Our team manages appointment requests by considering state licensing and provider availability. Before your appointment, you'll receive the profile of your assigned provider. If you'd prefer to see a different provider for any reason, please email us at careteam@TeleDocSolutions.com and we'll work to accommodate your request and reschedule your appointment accordingly. We’re here to help!
Unlike some telehealth companies that may dispense medication based solely on an online survey, TeleDoc emphasizes a comprehensive diagnostic approach. We require all new clients to participate in an initial video consultation with a provider to ensure accurate assessments. Following this appointment, you have the option to provide updates through our monthly survey and may be eligible for a maintenance program, reducing the need for additional online provider video conference calls. Our services are delivered through a HIPAA-compliant telehealth platform, ensuring the highest standards of privacy and security.
While some telehealth companies may dispense medication based solely on an online survey, TeleDoc prioritizes a thorough diagnostic process. We require all clients to have an initial video consultation with a provider to ensure accurate assessments, especially for new clients. After your initial appointment you may choose to provide answers through our monthly survery and you may get on a maintenance program so you don't require to see a provider. Our services are integrated with a HIPAA-compliant telehealth delivery platform for enhanced privacy and security.
Your prescriptions are processed and shipped within 5-7 days. If your prescription is approved, it will be handled by a third-party compounding pharmacy and shipped directly from there to the address you provided.
The costs for our programs listed on the website cover the medication expenses, provided they are approved by your healthcare provider. For your convenience, you will be billed monthly for the entire program amount. If you require a copy of your invoice, please reach out to us at careteam@TeleDocSolutions.com, and we will be happy to assist you.
Payment for our telehealth services covers the provider's time and expertise during your appointment, similar to a traditional clinic. However, payment does not ensure that a prescription will be written or dispensed. If a prescription is not approved, your provider may suggest alternative treatments for which you might be eligible. If these alternatives do not meet your needs, we offer a 30-day money-back guarantee on all payments.
When comparing the effectiveness of sublingual options for semaglutide & tirzepatide—capsules, troches, and drops—the form that maximizes absorption into the bloodstream and bypasses the digestive tract is generally more effective. Here’s what research suggests about each option:

1. Sublingual Drops
Effectiveness: Drops administered under the tongue are often considered the most effective sublingual form for semaglutide & tirzepatide. This method allows the medication to be absorbed directly through the mucosal membranes, offering faster and more complete absorption.
Advantages: Drops are easy to dose, and absorption through mucosal tissue can be enhanced by specific compounding agents. This form generally bypasses first-pass metabolism (the breakdown of a drug in the liver), potentially making it more effective at lower doses.

2. Troches (Lozenges)
Effectiveness: Troches are also absorbed through the mucosal tissue under the tongue or inside the cheek, making them a good alternative to drops. They typically provide a slower release, as the lozenge dissolves over time, which could be beneficial for sustained release but may not offer as immediate absorption as drops.
Advantages: Troches are discreet and portable, and they can be flavored for a more pleasant experience. They still offer sublingual absorption but may have slightly delayed effectiveness compared to drops.

3. Capsules
Effectiveness: Capsules are usually the least effective option among the three, especially if swallowed, because they must go through the digestive system before absorption. Oral bioavailability for semaglutide & tirzepatide can be quite low, meaning that much of the medication may be lost in the digestive process, which can also lead to more gastrointestinal side effects.
Advantages: Capsules are easy to take and have a consistent dose. However, they are better suited for patients who prefer traditional oral forms or who have trouble with sublingual administration but may need a higher dose for effectiveness.

Conclusion:
Sublingual drops tend to be the most effective for fast, direct absorption, with troches being a close second due to their prolonged release under the tongue. Capsules, while convenient, may require higher doses to achieve similar effects due to lower bioavailability.
If you're considering offering semaglutide & tirzepatide in a telehealth setting, sublingual drops and troches may provide better patient outcomes and adherence, especially for those seeking faster and more reliable absorption without injections.

Cost & Financial Questions

The cost of our programs starts at $199 per month, which covers everything from your online appointment to your medication. We ensure there are no hidden fees or long-term contracts.

In light of the high costs of healthcare in the U.S., we’ve designed our programs to be as affordable as possible. Many of our patients save hundreds of dollars each month with TeleDoc, thanks to our commitment to offering competitive prices for top-quality medications. All pricing information is clear and transparent, with no hidden charges or unexpected costs—what you see is what you pay.
At TeleDoc, we do not accept public or private health insurance, cost-sharing arrangements, or similar payment methods. Clients are responsible for paying the full cost of our services. However, we provide invoices that you can submit to your insurance company for potential reimbursement. If you encounter difficulties obtaining insurance coverage for weight loss services, consider the following options:

Appeal to your insurance company to review and reconsider your claim.
Request that your employer assist with covering the cost of weight loss medications.
Explore alternative health insurance plans that may offer better coverage for weight loss treatments.
All our plan prices are clearly listed on our website. You only pay a flat monthly fee, as specified.

No, TeleDoc offers a flexible month-to-month subscription model, meaning there’s no commitment to a fixed term. You can cancel your subscription at any time without facing any penalties or fees.
You can cancel your subscription at any time by emailing us at careteam@TeleDocSolutions.com or by giving us a call. It's that simple.
For assistance, please reach out to us at careteam@TeleDocSolutions.com or call us. One of our care coordinators will be delighted to help you.

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