TeleDoc Refund Policy

Refund Eligibility

• • After Telehealth Visit / No Prescription Issued
    If a telehealth consultation is completed but no prescription is provided, or if you choose to cancel after the consult, you will receive a refund minus a $100 service fee.

  • After Prescription Dispatch
    Once your medication has been shipped, no refunds can be issued due to federal pharmacy regulations regarding prescription drugs.

  Important Notes

  • No Subscriptions to Cancel
    TeleDoc operates on a one-time payment model. You are not charged recurring fees. However, if you need to cancel before your prescription is processed, please contact us immediately.

  • No Medication Returns
    Due to safety regulations, we cannot accept returns of prescription medication. Please dispose of any unwanted or unused medication safely at a local pharmacy or medication disposal site.

  ---

  Contact Us
  For any refund, cancellation, or support inquiries, please reach out to:
  📧 careteam@TeleDocSolutions.com
  📞 1-855-983-5336

  We’re here to support you and ensure your experience is smooth, transparent, and stress-free.