By using our telehealth services, you acknowledge and agree to the terms outlined in this consent. This document explains the nature of telehealth, your rights, and the risks and limitations involved. Your use of our telehealth services constitutes your informed consent to these terms.
What is Telehealth?
Telehealth is the delivery of healthcare services through secure video or phone communication, allowing you to consult with a licensed provider without the need for an in-person visit. While convenient, telehealth has unique benefits and limitations compared to traditional face-to-face consultations.
Scope of Telehealth Services
TeleDoc Solutions provides telehealth consultations for weight loss medications, including Semaglutide and Tirzepatide. Services include:
- Virtual consultations with licensed providers.
- Medication prescriptions when clinically appropriate.
- Ongoing monitoring and support.
Important Notes:
- All telehealth consultations occur in the state where the provider is licensed, and prescriptions are subject to state pharmacy regulations.
- Telehealth services are not intended for emergencies or urgent medical issues.
Benefits of Telehealth
- Convenient access to care from your home or office.
- Reduced travel time and costs.
- Access to licensed providers across multiple states.
Limitations of Telehealth
You acknowledge that telehealth services have certain limitations, including:
- The inability to perform physical examinations in person, which may limit diagnostic capabilities.
- Reliance on the accuracy of the information you provide during consultations.
- Potential technical issues, such as poor internet connectivity, that could interrupt the session.
Privacy and Confidentiality
TeleDoc takes your privacy seriously. By using our services, you agree to the following:
- Your medical information may be shared with authorized personnel for scheduling, billing, and technical support.
- All communications are conducted through secure platforms to maintain confidentiality.
- You must inform your provider if anyone else is present during your session.
Your Rights:
- To request the removal of non-essential personnel from the session.
- To withhold sensitive information you do not wish to disclose.
- To discontinue the session at any time.
Patient Responsibilities
To ensure the effectiveness of your telehealth consultation, you agree to:
- Provide accurate and complete information regarding your medical history, current health conditions, and medications.
- Use a private, quiet location with a reliable internet connection for your consultation.
- Notify TeleDoc immediately if your personal information (address, phone number, payment method) changes.
Emergencies and Alternative Care
Telehealth is not intended for emergencies. If you experience a medical emergency, you must:
- Call 911 or go to the nearest emergency room.
- Seek immediate care from an urgent care center if necessary.
If you require in-person care, TeleDoc may assist in coordinating care with a local provider if appropriate.
Informed Consent
By using TeleDoc’s telehealth services, you acknowledge and agree to the following:
- Telehealth services are voluntary, and you may choose to stop using them at any time.
- Your provider will rely on the information you provide during the consultation.
- Telehealth consultations may not be as comprehensive as in-person visits.
- There is no guarantee that a prescription will be issued, as treatment decisions are at the sole discretion of the provider.
Important Notices
- Medications prescribed through TeleDoc must not be shared, sold, or misused.
- TeleDoc is not a substitute for a primary care provider. You are encouraged to continue routine care with your primary healthcare provider.
- TeleDoc will not be held responsible for any delays, loss, or damages caused by incorrect or incomplete information provided by you.
Contact Us
If you have any questions or concerns regarding your telehealth consultation, please contact us:
- Email: careteam@teledocsolutions.com
- Phone: 1-855-983-5336
By continuing to use TeleDoc’s telehealth services, you confirm that you have read, understood, and agreed to the terms outlined in this TeleHealth Consent.