Terms & Conditions

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Effective Date: August 20, 2024

  1. Acceptance of Terms

By accessing or using the services provided by TeleDoc Solutions (“TeleDoc,” “we,” “us,” or “our”), including our website www.teledocsolutions.com, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please refrain from using our services.

  1. Medical Emergency Disclaimer

TeleDoc provides services for specific non-emergency medical conditions. If you believe you are experiencing a medical emergency, call 911 or contact your local medical provider immediately.

  1. Eligibility

Our services are intended for individuals aged 18 and over. By using our services, you confirm that you are at least 18 years old. Minors may use our services only with the involvement of a parent or legal guardian.

  1. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

  1. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

  1. License and Site Access

TeleDoc grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. Unauthorized use of our content is prohibited.

  1. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of TeleDoc or its content suppliers and is protected by intellectual property laws. Unauthorized reproduction or distribution is prohibited.

  1. User Conduct

You agree not to use our services for any unlawful purpose or in any way that could harm TeleDoc or others. Harassment, abusive language, and unauthorized access to our systems are strictly forbidden.

  1. Disclaimers

Our services are provided “as is” without warranties of any kind. We do not guarantee that our services will be uninterrupted or error-free. Your use of our services is at your own risk.

  1. Limitation of Liability

TeleDoc shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability to you for any claims arising from your use of our services is limited to the amount you paid, if any, for accessing our services.

  1. Indemnification

You agree to indemnify and hold TeleDoc harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

  1. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Dallas, Texas.

  1. Termination

TeleDoc reserves the right to terminate your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users of our services, us, or third parties, or for any other reason.

  1. Contact Information

For questions or concerns regarding these Terms, please contact us at:

  • Email: careteam@teledocsolutions.com
  • Phone: 1-855-983-5336

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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